Cashier Customer Service Associate-Full Time

The Norfolk Companies
Published
February 13, 2020
Location
Mattapan, MA
Job Type
 

Description

Description: If youre motivated, committed, and enjoy working in one of Bostons most culturally diverse neighborhoods then we have the right position for you!
The Front End Customer Service Representative at Norfolk Hardware and Home Center in Mattapan, provides a high level of service to customers to ensure an efficient checkout at the registers while maintaining customer service, accuracy and customer satisfaction.
NHHC is a great starting point for someone looking for career path and Norfolk offers great opportunities for growth as well as on the job and industry training based on position needs. If you are a driven, customer service focused person and have some sales experience, we may be the place for you!

Essential Duties and Responsibilities

• Ring up customers purchases quickly and accurately, handle cash, checks and credit card transactions per company policy.
• Assist customers by answering questions, directing them to items in the store, and answering phones.
• Reduce shrinkage by assist other cashiers by point out items on carts or under carriages they may not be able to see.
• Keep register area clean and stocked with bags, register tape, pens, etc.
• High level of safety consciousness to ensure safe operations for Norfolk customers and employees.
• Address all situations in a professional manner.
• Other Duties as assigned by Management.
.Requirements: Knowledge, Skills and Abilities
• Good communication and customer service skills via face to face and phone, with a varying customer base
• Ability to work in a team environment with limited supervision
• Good computer skills
• Ability to assist customers with product inquiries
• Ability to complete basic math
• Ability to work a retail schedule 10:00am-6:15pm
• Must be able to work on weekends

Education and Experience
• 1+ year customer service/cashier experience
• Hardware store experience preferred or willing to learn

Physical Requirements

• Professional demeanor
• Able to stand for long periods
• Frequently needed to walk the store and occasionally climb stepstool or ladder
• Able to communicate verbally with customers
• Able to read computer screen and price tags with small print
• Occasionally required to lift and/or move up to 25 lbs.
• Occasionally exposed to outside weather conditions.

About us
The Norfolk Companies consists of Norfolk Hardware and Home Center, Norfolk Kitchen and Bath, and Northeast Cabinet and Countertop Distributors. Norfolk Hardware and Home Center is a full-service hardware store and home center located in Boston.

Northeast Cabinet and Countertop Distributors is a manufacturing business specializing in the production of cabinets, countertops, and custom case work.
The Norfolk Companies was founded in 1934. We have been in business for over 85 years and continue to grow year after year. Come and be part of this fun, fast paced, family atmosphere.

The Norfolk Companies provide competitive benefits including medical & dental insurance, 401k with a generous company match, Paid Time Off, uniforms, free company fitness center (at our Braintree location) and voluntary vision, life & short-term disability insurance.

If interested, please submit your qualifications for consideration.

PM19

Knowledge, Skills and Abilities
• Good communication and customer service skills via face to face and phone, with a varying customer base
• Ability to work in a team environment with limited supervision
• Good computer skills
• Ability to assist customers with product inquiries
• Ability to complete basic math
• Ability to work a retail schedule 10:00am-6:15pm
• Must be able to work on weekends

Education and Experience
• 1+ year customer service/cashier experience
• Hardware store experience preferred or willing to learn

Physical Requirements

• Professional demeanor
• Able to stand for long periods
• Frequently needed to walk the store and occasionally climb stepstool or ladder
• Able to communicate verbally with customers
• Able to read computer screen and price tags with small print
• Occasionally required to lift and/or move up to 25 lbs.
• Occasionally exposed to outside weather conditions.

About us
The Norfolk Companies consists of Norfolk Hardware and Home Center, Norfolk Kitchen and Bath, and Northeast Cabinet and Countertop Distributors. Norfolk Hardware and Home Center is a full-service hardware store and home center located in Boston.

Northeast Cabinet and Countertop Distributors is a manufacturing business specializing in the production of cabinets, countertops, and custom case work.
The Norfolk Companies was founded in 1934. We have been in business for over 85 years and continue to grow year after year. Come and be part of this fun, fast paced, family atmosphere.

The Norfolk Companies provide competitive benefits including medical & dental insurance, 401k with a generous company match, Paid Time Off, uniforms, free company fitness center (at our Braintree location) and voluntary vision, life & short-term disability insurance.

If interested, please submit your qualifications for consideration.

PM19

PI118005191

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