Security Systems Technician

Title: Security Systems Technician

Pay Grade: Grade 18

Starting Pay: $80,071.49

Departmental Mission Statement:Judicial Information Services Department (JISD) is charged with the implementation, maintenance, update, and training of technology systems in support of the Office of Court Management - all Trial Court Departments, the Office of the Commissioner of Probation, Office of Jury Commissioner, and the Supreme Judicial Court, Appeals Court and Board of Bar Examiners.

Judicial Information Service Department Organization Profile

Notes: Compensationcommensurate with experience.Please upload a current resume during the application process.

This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.

This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6.

Position Summary:Working within the Judicial Information Services Department of the Office of Court Management, the Security Systems Technician is responsible for the installation, maintenance, and service of security systems within facilities throughout the Trial Court to include Access Control Systems (ACS), Video Management Systems (VMS), Intrusion Detection Systems (IDS), and Security Screening Systems (SSS). The Security Systems Technician working within the Security Infrastructure Group, monitors the proper operation of assigned security systems and their components and advises court officials on all matters concerning security systems and related building requirements, including plans for inclusion in the building and design of new or renovated court buildings. The Security Systems Technician regularly informs the Chief Information Officer and his/her designees of changing conditions surrounding security systems throughout the Trial Court, and communicates to security staff and other court personnel of any changes in system operations. The Security Systems Technician's responsibilities require collaboration with all judges, department heads, and other court officials of the Trial Court to ensure the safety and security of the courts.

SUPERVISION RECEIVED: Receives general direction from the Assistant Chief Information Officer in performing duties in accordance with established policies and guidelines.

Duties: Security Systems Technician Duties:

• Installs, repairs, modifies, and performs routine and emergency maintenance on Video Management, Access Control, Intrusion Detection, and Screening Systems and their related components for Trial Court facilities across the commonwealth of Massachusetts;
• Programs and administers to ACS, IDS and DVR/NVR systems in conjunction with enrollment, data base management and system configuration;
• Performs routine testing of and configures digital or network video systems for recording and playback capability;
• Extracts video evidence from DVR/NVR systems as required;
• Assists in the training of court officers and associate court officers in the operation of building security systems and related systems integration, including fire alarm systems;
• Regularly monitors and performs audits of security systems to confirm reliability and system effectiveness standards;
• Identifies deficiencies and takes corrective action or makes recommendations to maintain and/or improve the effectiveness of building security programs;
• Coordinates with corrections officials on security and building access protocols for county owned, privately leased facilities for court use; Assists in the drafting of technical documents supporting building design and renovation work relating to electronic security systems, detention cells, courtroom detainee docks, detainee sallyports, garage entry/exit, court officer stations, security screening stations, x-ray screening equipment, metal detectors, access control systems, duress alarms, intrusion detection systems, building key and control systems, door hardware and lock design;
• Assists in the development of plans and contingencies for addressing physical access issues to courthouses and other related special needs;
• Works with the Assistant Chief Information Officer and other members of the Security Operations Team to prioritize the implementation of security initiatives and appropriate security investments based on appropriate risk assessment within the courthouses;
• Researches and makes use of the best available practices and security technologies to ensure safety within all courthouses;
• Participates in incident response planning as well as the investigation of security breaches;
• Maintains collaborative working relationships with local, county and state law enforcement officials and other related government agencies;
• Works closely with Trial Court IT services department relating to the installation and maintenance of information technology hardware and security network servers;
• Performs related duties as required.

Job Competencies:

Ethics and Values: Communicates and demonstrates the ethics and values of the Trial Court.

Mission: Understands, upholds, and communicates the Trial Court and JISD, and Security Department missions.

Applied Knowledge: Advanced understanding of building security systems, building access technology, and related facility requirements in order to develop innovative approaches to fulfill JISD and Security's role in the criminal justice system.

Problem Solving: Accurately assesses operational system capabilities and initiates corrective action.

Performance Measurement: Understands the value and importance of performance measures and other metrics as a basis for both individual and departmental assessments, and to support continuous improvement for all staff.

Team Building (Motivating Others): Contributes to shared departmental goals and accountabilities through the development of positive relationships in order to promote a healthy work environment.

Collaboration: Works cooperatively with law enforcement, other departments, managers, and officials, in contributing to a secure work environment that focuses on shared departmental goals.

Minimum Requirements: These are the minimum requirements necessary to apply for the position of Security Systems Technician:

• Technical Certification or Associates Degree in Electronics/Security Systems in addition to five (5) years' experience in the installation, inspection, and repairing of integrated security systems is required; OR
• Ten (10) years of experience in the installation, inspection, and repairing of integrated security systems can be substituted for the above requirement combination of education and experience;
• Operational knowledge of and experience in computer-driven complex security systems and other security systems including those used for access control, Intrusion/fire detection/suppression, closed circuit television, metal detectors and x-ray machines;
• Demonstrated experience in the design, installation, programming, and maintenance of security systems and the interface of these systems as part of an integrated and comprehensive security plan for a large facility;
• Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges, and to maintain effective working relationships;
• Ability to read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics and operational product manuals;
• Ability to communicate effectively in oral and written form;
• Ability to establish work priorities;
• Ability to evaluate security needs of courthouses and to develop feasible solutions;
• Ability to work independently and as part of a team; and
• Ability to travel to all court locations throughout the Commonwealth.

Closing Date/Time: 2024-01-29